Terms of Service

1. Acceptance of Terms

By accessing or using bi.timanddog.com and our services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with any part of these terms, you are not permitted to use our platform.

2. Membership and Accounts

Tim & Dog BI is a selective membership platform. You must be at least 18 years old to apply for membership. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

3. Services and Pricing

All services, products, and pricing are subject to change without notice. We reserve the right to modify or discontinue any service at any time. Pricing displayed on our website is in GBP and is inclusive of VAT where applicable. We do not offer refunds for services rendered or products purchased.

4. No Refunds Policy

Strictly No Refunds: All payments made to Tim & Dog BI are final and non-refundable. This includes membership fees, subscription charges, service fees, and product purchases. Once a payment has been processed, no refund, credit, or exchange will be issued for any reason, including but not limited to dissatisfaction with services, changes in circumstances, or errors in payment. By making a payment, you acknowledge and agree to this policy.

5. Intellectual Property

All content on bi.timanddog.com, including text, graphics, logos, images, software, and data, is the property of Tim & Dog BI or its third-party providers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our express written permission.

6. Prohibited Conduct

You agree not to:

• Use our platform for any unlawful purpose or in violation of applicable laws.
• Attempt to gain unauthorized access to our systems or networks.
• Interfere with or disrupt the integrity or performance of our platform.
• Harass, abuse, or threaten other users or our staff.
• Violate the privacy rights of others or misuse personal data.

7. Limitation of Liability

To the fullest extent permitted by law, Tim & Dog BI and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or use, arising out of or related to your use of our platform or services, even if we have been advised of the possibility of such damages.

8. Termination

We reserve the right to suspend or terminate your account and access to our platform at any time, with or without cause, and without prior notice to you. Upon termination, your right to use our platform will cease immediately.

9. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts sitting in England and Wales for any dispute arising from or relating to these terms or our platform.

10. Changes to These Terms

We may update these Terms of Service from time to time. Any material changes will be communicated on this page. By continuing to use our platform after such changes, you acknowledge acceptance of the updated terms.

11. Contact Us

If you have any questions about these Terms of Service, please contact us at legal@timanddog.com.