Privacy Policy

1. Introduction

Tim & Dog BI ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website at bi.timanddog.com or use our services. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access our platform.

2. Data We Collect

We may collect the following categories of personal data:

• Identity Data: First name, last name, username, and title.
• Contact Data: Email address, telephone number, and postal address.
• Technical Data: IP address, browser type and version, time zone setting, location, operating system and platform.
• Usage Data: Information about how you use our website and services, including page response times, download errors, length of visits, page interaction information, and methods used to browse away from the page.
• Marketing Data: Your preferences in receiving marketing from us and our third-party partners and your communication preferences.

3. How We Use Your Data

We use your personal data for the following purposes:

• To provide and operate our platform and services.
• To process your membership application and manage your account.
• To deliver content and product offerings that are relevant to you.
• To communicate with you about updates, promotions, and service changes.
• To ensure the security and integrity of our platform.
• To comply with our legal obligations.

5. Data Retention

We retain personal data only as long as is reasonably necessary for the purpose for which it was collected, including satisfying any legal, tax, or accounting requirements. Retention periods vary depending on the nature of the data and the purposes for which it was collected.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing and against accidental loss, destruction, or damage. This includes encryption at rest and in transit, rigorous access controls, and regular security assessments. Nevertheless, no transmission over the internet or electronic means is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the following rights in relation to your personal data:

• The right to rectify inaccurate personal data held about you.
• The right to be forgotten — to have your personal data deleted that we hold about you under the circumstances described in GDPR Article 17.
• The right to restrict processing of your personal data.
• The right to data portability — to receive your personal data in a structured, commonly used, machine-readable format.
• The right to object to processing of your personal data.
• The right to withdraw consent where processing is based on consent under GDPR Article 7(3).
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• To request deletion of all your personal data (including Facebook-sourced profile photos), use our online form at /data-deletion.

8. Cookies

We use cookies and similar tracking technologies to operate and improve our platform. For details on the cookies we use and how to manage them, please read our Cookie Policy.

9. International Transfers

Where we transfer personal data outside the United Kingdom or the European Economic Area, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses, to protect your information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any material changes will be communicated on this page. By continuing to use our platform after such changes, you acknowledge acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at privacy@timanddog.com.